Verizon Support & Protection app for iPhone and iPad

4.8 ( 9888 ratings )

Utilities Productivity
Developer: Verizon Wireless

Free

Current version: 2.3.2, last update: 7 years ago
First release : 25 Sep 2013
App size: 26.77 Mb

Stop guessing when your cell phone’s battery life will run out. Download Verizon Support & Protection and get to know your iPhone® better, including how much time you have left to watch a video, play a game, or just make a phone call.
Verizon Support & Protection helps you quickly and conveniently resolve device challenges you may have. Launch the app and use the easy-to-access dashboard to monitor your cell phone’s battery, storage, and location in case you lose it.
Download Verizon Support and Protection to access the following features:

• BATTERY MONITOR: Tracks individual usage to predict what time your battery will run out, how much time you have left for certain activities, and gives tips to maximize battery life

• PHONE STORAGE: Displays storage capacity by photos/videos/other; sorts photos and videos by size so you know what’s taking up the most space

• LOCATE: Track your misplaced phone with last-known location technology, including real-time location checks when your battery is low.

Who’s eligible?

Verizon Support & Protection is available to all Verizon Wireless customers for FREE (data charges apply).

Important Notes
Device must be powered on, have text messaging capability, and be within the Verizon Wireless National Enhanced Services Coverage Area for Verizon Support & Protection features to function. Data usage applies for download and use.

Continued use of GPS running in the background can dramatically decrease battery life.

Pros and cons of Verizon Support & Protection app for iPhone and iPad

Verizon Support & Protection app good for

I am satisfied with their service and I really like this new app they invented. They really do help you immediately. I no longer have to wait on the phone forever.

Ten times easier to get tech support through this app versus having to go into a store and getting tech support.

Some bad moments

Wife, son, & I updated to iPhone 6S. Loaded VZ on all phones. Call Support icon does nothing then disappears from the screen. Looks like others are reporting like issues. When will this be corrected?

The call and chat options are not there. I have the feature on my account. I can look at the location and battery and all the other features but that part doesnt work.

The option to call tech support directly from the home screen of the ap no longer works as of about a month ago. And I used to be able to see data usage in my notifications when I swiped down from any screen and that isnt there anymore either.

Wow! You must have Verizon as your carrier?!! Note to self and anyone else who has Sprint, T-Mobile, AT&T and others you cant use it unless you have a Verizon number!!! Super mad

Needed help for malware and tech coach gives me this app shady app

On iPhone 6s it doesnt open at all. Even after they updated it.

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