Verizon Support & Protection App Reviews

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Satisfied

I am satisfied with their service and I really like this new app they invented. They really do help you immediately. I no longer have to wait on the phone forever.

STAR SAILOR

Works every time

VZ

The VZ is a lot of help on my phone!! Thanks

Very effective

Ten times easier to get tech support through this app versus having to go into a store and getting tech support.

Very useful!

Great utility to learn, use my phone and know how.

Great app!

Straight forward and easy to understand. Very useful info.

Disappointed

Wife, son, & I updated to iPhone 6S. Loaded VZ on all phones. Call Support icon does nothing then disappears from the screen. Looks like others are reporting like issues. When will this be corrected?

Nothing

App does nothing for me....absolutely nothing. Thanks.

Doesnt work

The call and chat options are not there. I have the feature on my account. I can look at the location and battery and all the other features but that part doesnt work.

Its helpful

I use the app to confirm battery life, dont pay attention to the hints.

Tech Support

The option to call tech support directly from the home screen of the ap no longer works as of about a month ago. And I used to be able to see data usage in my notifications when I swiped down from any screen and that isnt there anymore either.

A for effort

Wow! You must have Verizon as your carrier?!! Note to self and anyone else who has Sprint, T-Mobile, AT&T and others you cant use it unless you have a Verizon number!!! Super mad

Crashes On Open

Wont open.

Shady app has no malware protection

Needed help for malware and tech coach gives me this app shady app

Doesnt open.

On iPhone 6s it doesnt open at all. Even after they updated it.

Not compatible

Upgraded to the 6S and now the app doesnt work... FIX NOW!!!

Doesnt work on iOS 9

Crashes as soon as it opens. Uninstalling.

Not working on 6s

App installs but no Support & Protection is available. Not even showing up within the app.

Wont open

I just upgraded to the iPhone 6s and the app wont open in iOS 9.0.2.

Worthless

Doesnt give any more information that You cant locate on the phone elsewhere. Waste of time and space

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